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Owned and operated by Next Level Lawn Gear, our team is ready to answer your questions about mowers, orders, and more.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my mower order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your mower's journey right to your door.
What is your return policy?
If your mower or accessory does not meet your expectations, please contact us within 30 days of delivery. We will walk you through the return process and help find the right solution for you.
Can I exchange my mower for a different model?
Yes, we can arrange an exchange if the mower is in its original condition and packaging. Reach out to our team and we will guide you through the steps to swap for a model that better fits your yard.
How do I choose between a self-propelled, push, or robot mower?
It depends on your lawn size and terrain. Push mowers work well for smaller, flat yards. Self-propelled models handle slopes and larger areas with less effort. Robot mowers offer hands-free mowing for those who want to set it and forget it.
Do your mowers come assembled?
Most of our mowers ship partially assembled with clear setup instructions included. Assembly is straightforward, and our support team is available if you need guidance during the process.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our team aims to reply to every inquiry within 24 hours on business days.
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Thoughtful Guidance
We help you find the right mower for your yard size, terrain, and mowing preferences.
Free Continental Shipping
Most orders ship free within the Continental U.S. with no order minimum required.
